Tel: 01260 297963

The Corona Virus

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The information below details our appoach to dealing with funerals during the current COVID19 Corona Virus out break.

COVID 19 - Corona Virus

Attending a Funeral.

Attending a funeral is once again changing and as of May 17th 2021 the restrictions on attendees at a funeral service are being removed, although social distancing will still have to be respected. We recommend you call us if you have concerns or questions. Tel 01260 297963.

It may not be possible for everyone to attend the funeral service, either because they are ill or self-isolating. However we are aware that people still want to pay their respects and see the service. Most Crematorium offer a web cast live streaming service allowing people to watch the funeral service online. We can also record the service allowing for it to be watched at a later date. To see examples of our video service please click here.

Making Funeral Arrangements.

All our staff members have now had their full Covid Vaccinations as your personal safety and our own wellbeing is the most important consideration. Our reception is open for you to visit if you are able to.  We are happy to make all arrangements face to face here.  We are also happy to visit you in your home if you would like us to.

For those in self-isolation we have decided to offer that funeral arrangements can made over the phone rather than face-to-face. We will phone you, our client and discuss all aspects of the funeral. We will make all the necessary arrangements via telephone and email and then we will complete all the necessary paperwork on your behalf. We will then post the documents to you, for signature. We will include a stamped addressed envelope so the documents can be returned to us with minimal interaction. Any payments that need to made can be done via a debit or credit card, and again over the telephone. 

Visiting a loved one.

It is part of our normal practice to ensure that our funeral home is as sterile as possible for our visitors. We routinely disinfect door handles and working surfaces anyway. We are happy for authorised people to visit a loved one at our funeral home as long as people are sensible.

 If a person has passed away from causes other than Corona Virus or a known infectious disease, then the coffin can be open when you visit.

If the death is attributed to Corona Virus we have taken recommendation from the British Institute of Embalmers.  The coffin can be open and you may visit your loved one, but the body has to have been embalmed to a level defined as “infectious”.  The embalming process is different to the normal level of embalming, which is primarily for presentation.  This is to protect you, and our staff from potential infection.  This is the same approach we take to HIV or Hepatitis.  

If the body is not being viewed and coffin is to remain closed, you can of course come and visit your loved one in our private visiting rooms.  

Alternatives to a Funeral Service?

Another alternative is our Cremation Without A Ceremony service, which costs £1199 and is fully inclusive of all disbursements. The deceased is cremated in private and with no family in attendance, a few days later the ashes are returned back to the family. These can then be either scattered, or kept for a later "Thanks  Giving" type service, celebration of life, or memorial. Given that we have no idea when normality will return, this could be a useful option.

The government may take further action to counter the Corona Virus outbreak and we may have to adapt to that. But as things stand we are going to be pro-active in our approach, both to protect our clients and to ensure the dignity of their loved ones.

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